What is IoT and what does it mean for your business?
We’re going to explore how IoT is transforming industries across the UK, and how...
Why Choose Zoom Business Tools?
Zoom has grown far beyond video calls. Today, it offers a full suite of secure, AI-powered tools to help your team work smarter.
As a certified Zoom partner, Elite Group is your ideal partner to onboard the latest Zoom business tools – reducing downtime and helping your teams stay connected and productive from day one.
With Zoom, your business can benefit from:
Easy-to-use intuitive user interfaces
Digital collaboration features
Fully encrypted cloud environments
AI-enhanced communication and scheduling tools
Simple, scalable integrations
Zoom Contact Centre
Give your customers more ways to connect, and your team the tools to respond quickly and effectively. With Zoom Contact Centre, all communication channels are managed in one simple platform.
- Comprehensive omnichannel communications
- AI-enhanced video conferencing for improved sound and vision
- Intelligent routing for improved efficiency and reduced call times
- Clear reporting tools to turn data into insights
- CRM integration lets you access all the data you need in a single platform
- Full support for hybrid and remote teams
Zoom Phone
Replace clunky, outdated PBX office phone setups with an easy-to-use and reliable Zoom Phone system hosted in the cloud. Make and receive calls anywhere via the internet, on your deskphone, mobile device, tablet or laptop.
- VOIP communications improve clarity and reduce dropouts
- Smart voicemail that prioritises messages and extracts tasks
- Post-call summaries generate your to-do list automatically, so you can plan for new tasks and upcoming meeting
- Global coverage to keep your team connected everywhere
- Cross-platform conferencing lets you seamlessly switch between voice and video
Zoom Workplace
with Zoom AI Companion
A home for all your business-critical applications, Zoom Workplace seamlessly combines team chat, video meetings, document writing, scheduling, notetaking and more, under the same platform. With Zoom AI Companion built in, you can automate routine tasks and free up time for more valuable work.
- An all-in-one business app solution that enhances productivity
- AI Companion can complete data entry, provide automated meeting summaries, create content and more
- Remote and hybrid flexibility allows your team to access essential Zoom docs and spaces from anywhere
- Easily scalable, so you can add or remove users as required
- Introduce new apps as they emerge through the Zoom App Marketplace
- Choose the paid Zoom Workplace subscription that works for you; Zoom Workplace Pro, Business or Business Plus. Or explore Enterprise plans for more attendees and features
Why Choose Zoom Solutions from Approved Zoom Partners?
By joining forces with Elite to onboard your new Zoom products, you’ll not only benefit from our in-depth expertise of the brand’s solutions thanks to our Zoom partnership, but you’ll also save time, energy and stress from having to onboard all the tools yourself – letting you focus on how your new additions can help you achieve core business objectives.
Whether you’re looking to improve communications internally, externally, or a combination of the two, or you’re looking to ease workflows and automate formerly tedious tasks, there will be a Zoom tool to meet your needs and a team of Elite experts ready and waiting to help you.
Choose Elite Group to Onboard
Zoom Tools in Your Business
Looking to boost productivity and efficiency with Zoom? Elite Group is your trusted partner. As a Zoom Partner, we’ve got the experience, knowledge and accreditation to deliver the new features, tools and support you need to maximise your efforts:
- Zoom-accredited specialists
- Industry-accredited partnerships
- Dedicated account management
- Rapid support
Enjoy improved customer experiences, strong collaboration and elevated services in your company by embracing the future of digital communication with Zoom.
Zoom Business Tools – Frequently Asked Questions
I'm not on a Zoom workplace plan, so why should I move to one?
Zoom Workplace gives you an all-in-one, AI-powered collaboration solution for Zoom communications, productivity, and spaces solutions with the option to add Workvivo for employee engagement. AI Companion is woven throughout to help you get more out of your day with capabilities like meeting summaries and next steps, in-meeting questions, composing chats and emails, and more. Zoom Workplace bundles simplify pricing and user management.
What features does Zoom Phone have?
Zoom Phone calling features are designed to give your users a flexible, mobile, and powerful cloud phone system. Head to our Zoom Phone Page to see all features and find out more.
What is the difference between AI and Zoom AI?
The term “Zoom AI” specifically refers to Zoom AI Companion, which is a generative AI digital assistant developed by Zoom to improve productivity and collaboration within Zoom Meetings, Recordings, and Whiteboards. In contrast, “AI” (Artificial Intelligence) is a broader concept referring to the simulation of human intelligence in machines. Zoom AI Companion is a specific implementation of AI, focusing on AI-powered tools within the Zoom platform.
Can I integrate Microsoft apps into a Zoom Workplace Pro subscription?
Of course. Zoom technology is designed to work with non-Zoom-branded products, too. With a paid Zoom licence, you’re able to onboard all your favourite Microsoft 365 tools you’re familiar with onto the Workplace platform, helping your team stay productive without switching between platforms.
What is Zoom AI Companion?
Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. AI Companion can help you manage a series of multi-step actions on your behalf. Consider Zoom AI Companion as your dedicated team of highly skilled agents. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. (Included in paid Zoom Workplace plans.)
Can I host unlimited meetings with Zoom?
Yes, if you’ve used Zoom’s free plan before, you’ll likely remember the time limits. But with a Zoom business licence, you can host unlimited meetings, even with hundreds or thousands of attendees, depending on your plan.
Interested in Zoom Contact Centre for your business?
Looking to transform your customer interactions? With Zoom Contact Centre, you can deliver exceptional experiences across voice, video, chat, and email – all in one seamless platform. Get in touch with Elite Group today to explore how we can help you implement, support, and manage this powerful solution for your business. Let’s elevate your customer engagement together!
Resources
Explore Elite’s Groups industry updates and releases.
This Year’s Annual ISO Audit Results are in — and It’s Time to Celebrate!
It’s been a really busy time for our Compliance Manager, Melissa Carter and our...
How to Improve Customer Retention
Worried you’re losing customers at an alarming rate? See how modern, innovative technologies from...
Inside the M&S Cyberattack: Lessons in Mobile Security and Preventative Strategy
With external pressures on businesses continuing to rise, reducing business cost to serve is...
Combat Business Pressure by Reducing Your Customer Cost to Serve
With external pressures on businesses continuing to rise, reducing business cost to serve is...
