Zoom is one of the world’s most well-known communications brands, offering tools that have transformed how businesses work. As an approved Zoom partner, Elite Group helps you get the most from these powerful tools:

  • Video-First: Use the world’s leading video platform for all your communication needs
  • Zoom Phone: Replace your old phone system with a modern cloud-based phone system

  • Unmatched Reliability: Zoom offers reliable, high-quality audio and video

  • Simplicity & Adoption: The easy-to-use platform ensures quick user adoption and minimal training time
Zoom Phone - Elite Group

Why Choose Elite Group as Your Zoom Reseller?

Getting the right tools can be tough, but with our help, you can avoid common mistakes and enjoy a smoother onboarding process.

  • Certified Zoom Specialist – Our official reseller status ensures deep product knowledge. 
  • UK-Based Support – We offer proactive help for Zoom Phone, Meetings, Contact Centre, and the full Zoom ecosystem. 
  • Simplified Licensing & Billing – Manage subscriptions with a single monthly invoice. 
  • Strategic Guidance – We review usage and adoption to help you get the most from Zoom.
Zoom Solutions

Zoom Solutions We Offer

Zoom Phone

  • Cloud PBX replacement with global coverage. 
  • Flexible device options (desktop, mobile, softphone, or desk phones). 
  • Includes advanced features like call handling, voicemail, analytics, and mobile-to-desktop handoff.
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Zoom Workplace

  • High-quality video meetings and webinars with secure, encrypted connections.
  • Features include breakout rooms, whiteboarding, screen sharing, and live polling.
  • Unified workspace with messaging, file sharing, and team collaboration.
  • Integrates with Microsoft 365, Salesforce, and hundreds of other business apps.
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Zoom Contact Centre

  • Omnichannel engagement platform (voice, video, chat, SMS, social). 
  • Includes intelligent call routing, CRM integration, and real-time reporting.
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Zoom AI Companion (Optional Add-On)

  • AI-powered meeting summaries, task automation, and content generation.
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Transform Your Employee and Customer Experience

In today’s world, efficient communication is key. Zoom improves team collaboration and external communication, helping your business thrive.

  • Clear audio and video instantly improve team collaboration 
  • Fast deployment helps your team become productive immediately 
  • Reduce overhead by consolidating your communication tool 
  • Analytics provide insight into calling patterns and user adoption.
Zoom Solutions

Effortless Implementation and Future-Proofing

Choosing the right communication tools is essential for long-term success. Zoom can be your go-to platform, both now and in the future:

  • Quick Migration – Elite’s experts handle number porting and setup for you.
  • Intuitive Interface – Lowers the need for post-deployment support.
  • Future-Proof – Zoom’s continuous innovation keeps your platform cutting-edge.

Start Your Seamless Zoom Deployment Today with Elite

Switching to Zoom is simple. Our UK-based team manages every step of the deployment so you can focus on your business while we handle all the details.

Interested? Fill out our contact form, and a team member will be in touch soon.

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    Zoom – Frequently Asked Questions

    What is the difference between Zoom Phone and the standard Zoom Meetings app?

    Zoom Phone and Zoom Meetings are both highly useful tools for businesses. Zoom Meetings is mainly a collaboration tool for group video conferencing. It includes tools like screen sharing and in-video chat. Zoom Phone, on the other hand, is a fully cloud-based phone system your team can use to make and receive calls via VoIP (Voice Over Internet Protocol). This can be a replacement for your traditional office phones.

    Can Zoom Phone be integrated with our existing contact centre software?

    Of course. Zoom Phone is highly versatile, and can work alongside existing customer service platforms. Most major CCaaS systems offer integration options for Zoom Phone, so you can get the best of both worlds via the same platform. This is a great way to unify your company’s voice network and cut down on infrastructure costs, without disrupting your service team. Speak to an Elite Group expert today to learn more.

    How does the per-user licensing work for Zoom Phone and Meetings?

    With Zoom Meetings, only the person (or company) hosting the meeting needs to pay for the licence. Once they do, they’ll unlock more premium features like unlimited meeting times and cloud recording. In contrast, Zoom Phone licensing is purchased per assigned user, because every person who needs a dedicated phone number to make and receive calls must have their own licence. Get in touch with a member of the team, and we’d be happy to talk you through this.

    Do we need new physical phones, or can we use existing hardware?

    If your current desk phones are IP phones (they can connect via the internet), then utilising Zoom Phone won’t be a problem. But if your phones don’t have any internet connectivity at all, you’ll need to purchase new ones. Otherwise, you can simply access Zoom Phone via your other devices (laptops, desktops, smartphones, etc.) and use a headset/microphone combo to make and receive calls. The choice is yours.