Client Overview:

GAMA Healthcare develops and manufactures infection prevention products for the healthcare sector, supporting hospitals, clinics, and care homes. The business emphasises research, innovation, and education to meet strict regulatory standards while improving infection control practices globally.

The Challenge:

Before partnering with Elite Group, GAMA managed their mobile network directly with their provider, resulting in:

  • High operational costs and inefficient account management
  • Limited responsiveness to issues or queries
  • Significant time spent managing user accounts daily
  • No tailored approach to meet specific business needs

Our Solution:

Elite Group delivered a consultative, managed mobile solution, ensuring the right packages and proactive account management:

  • Tailored Packages: Designed to suit GAMA’s usage, ensuring cost-efficiency and optimal functionality
  • Proactive Account Management: Day-to-day management of accounts, freeing internal resources and increasing efficiency
  • Seamless Onboarding & Migration: Smooth transition to a better network provider when contract renewal offered improved coverage and savings
  • Expert Support: Continuous access to Elite’s specialists for advice and troubleshooting

GAMA Healthcare Case Study Key Benefits

Lifestyle and extras

Cost Savings

30% reduction in mobile costs within the first 12 months

Time Efficiency

Reduced internal management workload, allowing focus on core business operations

Comprehensive Support

Direct access to a knowledgeable team for guidance and issue resolution

Wellbeing and support

Consultative Approach

Solutions tailored to GAMA’s specific requirements and usage patterns

“Over the past two years, our partnership with Elite to manage our mobile network has been instrumental in enhancing our connectivity and in reducing our operational costs. Their brilliant approach to providing support and managing our account has provided real benefit to GAMA Healthcare in terms of cost savings and improved service.”

Andy Tierling | Technology Director, GAMA Healthcare

GAMA HealthcareRead Case Study

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