“We currently deal direct with EE and O2, as well as Elite, but we were keen to work with just one supplier to simplify things. Out of the companies we currently deal with, it made sense to make Elite our preferred supplier, because with them we get one dedicated account manager who will always get back to use about our queries very quickly. It also means we will be able to view all of our bills online in one place, making it much simpler to keep track of our spending.”
Client Overview
GMA Warehousing began trading in 1987 from a 7,000 sq ft warehouse and has since evolved into a major logistics and distribution provider. Through steady growth and the acquisition of Ipswich Transit Express, the company expanded its capabilities and relocated to Ransomes Europark in Ipswich, where it now operates from a 250,000 sq ft facility. Today, GMA supports nationwide logistics operations with a fleet of over 30 trucks, making reliable communication and mobile connectivity critical to its day-to-day operations.
The Challenge
GMA Warehousing faced difficulties managing mobile services due to a fragmented, ad-hoc approach to contracts and billing.
- Mobile phones were purchased individually as and when required.
- Contracts were managed separately, creating a lack of visibility across the estate.
- Billing and administration were complex and time-consuming.
- There was no centralised account management in place.
These issues made it difficult to efficiently manage costs and maintain oversight of mobile usage across the business.
Our Solution
We worked with GMA Warehousing to consolidate and simplify their mobile estate into a single managed solution.
- All mobile services were brought together under one unified contract structure.
- Billing was centralised, giving full visibility in one place.
- A dedicated account manager was introduced to provide ongoing support.
- The transition was completed as contracts came up for renewal to minimise disruption.
The new approach streamlined management, improved visibility, and provided a more efficient and scalable mobile solution for the business.
GMA Warehousing Case Study Highlights
Simplified Contract Management
Moving to Elite enabled GMA Warehousing to easily manage their billing and contract from one provider.
Access to the Best Networks
Due to our prestigious partnerships with the UK’s best networks, GMA had access to the best business mobile deals.
Simple Scalability
As their business continued to grow, they could easily add more contracts to their existing solution.
Dedicated Account Management
GMA Warehousing had access to their own dedicated account manager, who took care of their solution and managed their contract.
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