Gain a Local Presence with an 01 or 02 Number

Elite’s 01 and 02 virtual telephone numbers are not assigned to a single telephone line or location and exit only as service numbers. It means your business gains an instant presence in any town or city in the UK, quickly and easily.

All calls made to your 01 or 02 number are re-routed to a device of your choice – landline or mobile.

Expand Your Business Without Moving Offices

01 and 02 numbers from Elite Group are a perfect and simple solution for businesses who are looking to expand without setting up new offices.

Our experts can help you to find the best 01 or 02 number for your business. With our wide range of communication solutions, you can purchase your complete business phone system alongside your new number from us, saving you time and hassle.

Key Features

Create a larger, virtual presence across the UK with features to match your ambition.

Customised Inbound Routing Plans

Build and manage your own call plans according to your own business rules and modify them quickly depending on changing business requirements.

Enhanced Call Capacity

There is no limit to the number of channels on our inbound call management platform - take full advantage of the network capacity.

Call Reporting

Access advanced call statistics that show call handling efficiencies, including productivity, call patterns and caller behaviour to enable more informed decision-making.

Out-of-Hours Routing Plans

Manage calls more efficiently when your business is busy or closed by instantly diverting them to another location or to a mobile device.

Build Local Trust & Credibility

Customers are statistically more likely to answer calls and engage with businesses that use a familiar geographic area code. By using 01/02 numbers, you project an image of a local, accessible, and rooted business.

Unlimited Virtual Presence

Elite allows you to provision local numbers for any UK town or city, regardless of where your team is actually located. This lets you run targeted regional marketing campaigns and create a "virtual" local branch network.

Case Study – Chantelle Lighting

Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.

YouTube video

Business Benefits

Drive More Sales

Create a local business impression with instantly recognisable 01/02 numbers that are charged at local rates and are included in consumer call bundles.

Live Call Reporting

Track the effectiveness of your 01/02 number with real-time call data and up-to-the-minute statistical data.

Call Control

Take charge of your call routing and seamlessly change where a number is directed to via our secure online portal.

Business Continuity

Ensure your business never misses a call by easily re-routing your calls to any device, should a disaster occur on site.

Memorable Numbers

Choose a business number that encourages calls and is easy to remember.

Elite Green Certified Partner

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.

Partnering with Gamma contributes to our commitment of becoming a sustainable company.

Your Experience is Our Priority

Recognition and rewards

Customer Ratings

93%

Of customers rated our service as either good or excellent

Recognition and rewards

Customer Satisfaction

95%

Above the industry average CSAT Score

Recognition and rewards

Response Time

5 mins

You can rely on a quick answer to your support request

Customer Reviews

“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

Daniel Frear | Head of IT, Alfa Travel

Read Case Study

“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”

Resources & Communication Co-Ordinator

Read Case Study

“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”

Vanessa Worsley | Director of Finance, Urban Bliss

Urban Bliss

Why Choose Us?

Elite are experts in helping businesses collaborate and communicate in a secure, productive, and profitable way, wherever you or your employees are located.

Security

Relax in the knowledge that your security is guaranteed when making changes to your call routing services via our secure online portal.

Collaboration

With our Technical Consultants, we ensure your business can communicate internally and externally anytime, anywhere.

Productivity

Instantly start benefitting through a complete suite of cloud-based call routing and IVR services, ensuring your business will benefit from reduced costs and enhanced staff productivity.

Profitability

Cloud-based services reduce costs, increase flexibility and control and allow for improved profitability.

Looking for a 01/02 phone number?

Whether you’re looking to get the ball rolling with 01/02 phone numbers from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!

    By submitting this form, you are consenting to be contacted by phone or email by Elite Group and all Elite Group associated companies. Elite Group is committed to protecting and respecting your privacy and will only use your information to market relevant services or products to you. To view our Privacy Policy click here

    Frequently Asked Questions

    What does it cost callers to call 01/02 numbers?

    01/02 numbers are charged to the caller at local geographic rates just as if they are calling a local landline call (even from a mobile). All major network operators include calls to 01/02 numbers in their call bundles.

    What is the difference between 01/02 numbers and an 03 number?

    Geographic 01 and 02 numbers are linked to a local area number range, for example any number beginning 020 is linked to London. 03 numbers are part of a nationwide geographic number range and not linked to a specific area.

    Can I have a Manchester 0161 number for a my business even though my offices are not based in Manchester?

    Yes. Network 01/02 numbers sit in the cloud, allowing you to choose geographic numbers from any UK area code. This gives you more national coverage which is beneficial for the likes of targeted marketing campaigns.

    How long does porting take?

    Our dedicated porting team will guide you through what documentation is required for a smooth and timely porting process. Porting timescales are generally within 20 working days from acceptance on all parties.

    How do I build and implement disaster recovery?

    Our team of inbound specialists will work alongside you to understand your business requirements and tailor a disaster recovery plan to meet those requirements. Activating the pre-build disaster recovery routing scenario is completed with a few clicks on our online portal.