“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Gain a Local Presence with an 01 or 02 Number
Elite’s 01 and 02 virtual telephone numbers are not assigned to a single telephone line or location and exist only as service numbers. It means your business gains an instant local service presence in any town or city in the UK, quickly and easily.
All calls made to your 01 or 02 number are rerouted to a device of your choice – landline or mobile phones.
Expand Your Business Without Moving Offices
01 and 02 numbers from Elite Group are a straightforward solution for businesses looking to expand their reach without the cost and commitment of setting up new offices. Whether you are targeting a new city, running a regional marketing campaign, or simply want to appear closer to your customers, a local number gives you that presence from day one.
Our experts will help you find the right number for your business and ensure it works seamlessly alongside your existing setup. And if you need more than just a number, Elite Group can provide your complete voice infrastructure too – from SIP Trunks to handle your call traffic, to a fully hosted phone system that your team can use from anywhere.
Key Features
Create a larger, virtual presence across the UK with features to match your ambition.
Case Study – Chantelle Lighting
Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.
Business Benefits
Drive More Sales
A recognisable local area code builds instant familiarity, making new customers more likely to call and more receptive when they do.
Business Continuity
Pre-configured divert rules keep your local number active and your customers connected, whatever is happening on site.
Memorable Numbers
Choose a local number that is easy to recall and encourages customers in your target area to pick up the phone.
Expand Without Overheads
Establish a credible presence in any UK town or city without the cost and commitment of opening a physical office.
Strengthen Regional Marketing
A familiar local area code makes your campaigns more relevant to the audience you are targeting and improves response rates.
Elite Green Certified Partner
At Elite Group, sustainability is a factor in every partnership we form. That’s why we work with Gamma, who have held CarbonNeutral® certification since 2006 and is committed to reaching net zero by 2042.
By choosing Elite Group for your 01 or 02 number, you are working with a provider that takes its environmental responsibilities seriously and partners with suppliers who do the same.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as either good or excellent
Customer Satisfaction
95%
Above the industry average CSAT Score
Response Time
5 mins
You can rely on a quick answer to your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Looking for an 01/02 phone number?
01/02 numbers are a great option for your company to create the impression of locality in a specific city or town while inspiring confidence in clients, customers and the wider local community.
Whether you’re looking to get the ball rolling with 01/02 phone numbers from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!
Frequently Asked Questions
Can I choose any UK area code?
Yes. Elite Group can provision 01 and 02 phone numbers for any UK town or city, regardless of where your business is physically located. So whether you want a London 020 number, a Manchester 0161 or an Edinburgh 0131, we can source and set it up for you quickly and without any need for a local office or infrastructure.
What does it cost callers to call 01/02 numbers?
02 and 01 business numbers are charged to the caller at local geographic rates just as if they are calling a local landline (even from mobile numbers). All major network operators include calls to 01/02 numbers in their call bundles, making them a cost-effective option for callers.
What is the difference between 01/02 numbers and an 03 number?
Geographic 01 and 02 numbers are associated with one location in the UK – for example, any number beginning 020 is linked to London, and 0161 to Manchester. This makes them ideal for businesses that want to project a local presence in a particular area. 03 numbers, by contrast, are non-geographic and not tied to any specific location, making them better suited to businesses that want a single national contact point. Both are charged to the caller at the same rate as a standard landline call and are included in most UK call bundles.
Can I have a Manchester 0161 number for my business even though my offices are not based in Manchester?
Yes. Network 01/02 numbers sit in the cloud, allowing you to choose geographic numbers from any UK area code. This gives you more national coverage which is beneficial for the likes of targeted marketing campaigns.
How long does porting take?
If you already have an 01 or 02 number you want to keep, our dedicated porting team will handle the transfer process from start to finish. They will confirm exactly what documentation is needed, manage communication between all parties and keep you updated throughout. In most cases, porting is completed within 20 working days of all parties accepting the transfer.
How do I build and implement disaster recovery?
Our inbound specialists will take the time to understand how your business operates and design a disaster recovery plan built around your specific requirements. When you need to activate it, switching to your pre-configured routing scenario takes just a few clicks via our secure online portal, so your calls keep moving even when something goes wrong on site.
Can I make outgoing calls from my 01 or 02 number?
Elite Group’s 01 and 02 numbers are configured as inbound service numbers. For outgoing calls, these are typically handled through your existing phone system or SIP Trunks, which can be set up to display your local number as the outbound caller ID.
