“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Improve Your Customer Service with a Freephone Business Number
Instantly make your business more appealing by allowing your customers to call you for free from both landlines and mobile phones.
Perfect for customer service and sales lines, 0800 and 0808 inbound numbers encourage customers to call and enquire about your products and services, meaning you can compete with bigger, more established competitors.
Professional Business Phone Numbers with Unbeatable Support
Freephone numbers are particularly powerful for use in a marketing campaigns, especially where competitors use numbers that incur a charge.
By acquiring a freephone telephone number through Elite, you also get the peace of mind that comes from partnering with a cost-effective, fast and reliable voice communications provider. You will also have access to a dedicated support team in the unlikely event there’s an issue with your lines.
Key Features
Have phones ringing off the hook with a memorable freephone number.
Case Study – Chantelle Lighting
Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.
Business Benefits
Increase Sales
0800 or 0808 numbers are instantly recognisable as free-to-call and will promote a positive image of your business as one that focuses on customer care.
Compete with Larger Businesses
Freephone numbers are commonly associated with large, successful businesses and provide a positive impression to customers.
Live Call Reporting
Track the effectiveness of your freephone number with live call analytics and receive up to the minute statistical data based on your preferences.
Power Up Marketing Campaigns
Increase enquiries from marketing campaigns and use different numbers to gauge which campaigns attract the most interest.
Business Continuity
Ensure your business never misses a call by easily rerouting your calls to any device should disaster occur on site.
Elite Green Certified Partner
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.
Partnering with Gamma contributes to our commitment of becoming a sustainable company.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as either good or excellent
Customer Satisfaction
95%
Above the industry average CSAT Score
Response Time
5 mins
You can rely on a quick answer to your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Looking for Bespoke Telephone Number?
Whether you’re looking to get the ball rolling with a bespoke phone number from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch.
Frequently Asked Questions
Are freephone numbers free to the calling party from all networks?
Yes. 0800 and 0808 numbers are free to the caller from all UK network providers.
What are 0800 & 0808 numbers?
They are UK freephone number ranges.
Why do I need an 0800 number?
0800 numbers are ideal for businesses that want to increase their enquiry calls, boost sales and improve customer experience. An 0800 number also provides your business with a national presence, making it appear more established and adding credibility.
Can I port my existing 0800 number to Elite?
Yes. Our dedicated porting team will assist you in gathering the required documentation to allow a smooth and timely porting of your number to Elite.
