“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Expand Your Business in the Global Market
A Universal International Freephone Number (UIFN) is a single number that can be used in over 70 countries throughout Europe, the USA and Asia. The UIFN format begins with 00800 prefix which resembles a toll free number in most countries – a hallmark of respectable international organisations.
UIFNs give your business a local presence on a global scale and allow you to connect with customers anywhere in the world without needing to move or set up new offices.
Find the Best Business Phone Number with Elite
Elite has relationships with most international voice providers, meaning we can also ensure you get the best rates wrapped in Elite-level service.
Our team of experts will help you to find the best business phone number that meets your needs exactly.
Key Features
Go global with a scalable, flexible UIFN.
Case Study – Chantelle Lighting
Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.
Business Benefits
Seamless Business Continuity
If you have an existing UIFN, it’s easy to port from one provider to another, meaning your switch to Elite will be seamless.
Reduce Costs
A single UIFN simplifies marketing and promotional endeavours, as you only need one number on all published content.
Easily Scalable
Add more countries to your UIFN from the available list whenever required and forge a presence in new markets.
Improved Brand Reputation
As your business pays for calls rather than your customers, UIFNs are a powerful way to demonstrate that customer satisfaction is important to your brand.
Reach a Global Audience
Be recognised as a global enterprise with a UIFN number that masks any indication of your business’ physical location.
Elite Green Certified Partner
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.
Partnering with Gamma contributes to our commitment of becoming a sustainable company.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as either good or excellent
Customer Satisfaction
95%
Above the industry average CSAT Score
Response Time
5 mins
You can rely on a quick answer to your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Interested in a Universal Toll Free Number
Whether you’re looking to get the ball rolling with UIFN business phone numbers from Elite or you’re in need of advice on what is the best option for you, our team is here to help! Fill in our contact form and one of our specialists will be in touch!
Frequently Asked Questions
What pays the cost for a UIFN call?
Your business pays to receive the calls. This allows you to demonstrate a commitment to customer satisfaction and entices customers to pick up the phone.
Where to UIFN numbers work from?
UIFNs work in over 70 countries throughout Europe, the USA and Asia. Contact us for details on the full list.
What is the number format of a UIFN number?
The UIFN format is +800 xxxx xxxx – a 3-digit country code followed by an 8-digit Global Subscriber Number (GSN).
Do UIFN numbers apply to mobile?
Not always. UIFN numbers are only mobile-accessible in a handful of countries. For more details on which specific countries follow this rule, get in touch with Elite Group today.
UIFN vs ITFS - Which is best?
UIFN (Universal International Freephone Number) allows you to use one single number globally, which is ideal for massive multinationals wanting consistent branding on physical packaging, but it is limited to about 70 participating countries and often requires callers to know specific international access codes. ITFS (International Toll-Free Service) provides a unique, local toll-free number for each specific country, which is generally better for customer trust because the numbers look familiar and are much more likely to be reachable from mobile phones. While UIFN involves high setup and maintenance fees paid to the ITU, ITFS is significantly more cost-effective for small to medium businesses targeting specific markets, offering broader coverage in over 140 countries with much higher connection reliability. For more information on which is right for your business, speak with Elite Group today.
