Why Choose an On-Premise Phone System?

MiVoice Business is an on-premise phone system is an easy-to-implement solution that provides a wealth of features and benefits for your business and your customers. Integrate multiple communication channels, such as voice, messaging, collaboration tools and more within one solution delivered on-premise.

If you prefer to have full control of your phone system, an on-premise phone system is the an ideal solution as it provides all the features needed to transform your communications, but as it is hosted on-premise, you still have full control.

What are the Benefits of an On-Premise Phone System?

A Mitel on-premise phone system can help you to take your business to the next level by enhancing productivity, streamlining processes and enabling your team to work more efficiently.

With it’s easy to use features, it will take less time for your team to adapt to your new system and have more time to take advantage of your solution’s benefits to increase productivity. Features such as ‘presence’ and incorporating multiple communication channels within one solution allows your team to communicate more effectively, work in a way that’s best for them and pass on calls to the relevant person quickly and efficiently.

Empower Your Team to Communicate Efficiently

Unleash the full power of digital communications within your own private and secure space. With an on-premise telephony solution from Elite, your team can communicate in new ways and it can be easily integrated within your existing business systems.

Our expert team can help you to find the business telephone system that meets your needs, exactly, to improve your customer’s experience with your business and to empower your team to work together more efficiently.

Why Choose a Mitel On-Premise Phone System From Elite?

We’re proud to be a Mitel Platinum Partner, which means you have access to our highly trained, in-house specialists. Our close relationship with Mitel means that we can offer the latest technology and bespoke solutions tailored to your business’s specific needs.

Our partner status is testament to our service, knowledge and experience, so you can rely on us to help you find the right Mitel solution for your business and to help you get the most out of it.

Key Features

Future-proof your communications for the digital age with an ultra-secure UC On-Premise solution from Elite.

Modern Telephony Hardware

Transform your physical telephony with modern desktop phones, attendant consoles, softphones and a range of accessories.

Rich Communication Features

Experience the full potential of digital telephony with features that include DDI, voicemail, conference calling, call control, messaging and more.

Easy Usability

Equip your workforce with an intuitive service designed with the user in mind, providing each employee with the functionality and usability they need to perform.

Global Potential

The UC On-Premise solutions Elite provides are designed for both single site and multi-site global networks.

Total Data Control

Maintain absolute ownership of your communications. By hosting your phone system on-site, you keep sensitive call data and system architecture within your own private network.

Legacy Integration

On-premise solutions allow you to integrate directly with existing legacy hardware, bridging the gap between modern telephony and more specialised setups.

Case Study – Chantelle Lighting

Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.

YouTube video

Business Benefits

Transform your business communications securely and efficiently with a Mitel on-premise phone system from Elite.

Better External and Internal Communication

Using a suite of digital-first communication tools, strengthen conversations both internally with colleagues, or externally with clients and partners.

Security and Control

The nature of UC On-Premise solutions means your new infrastructure is not shared with any third party, granting you absolute security and control.

Scale with Ease

UC On-Premise solutions through Elite are designed to be adaptable to your business performance with new features and users added and removed both easily and quickly.

Supercharge Productivity

Quickly integrate new tools and services with your existing key business systems and allow your workforce to work with greater speed and efficiency.

Enable Better Remote Working

Grant your employees access to your UC platform from their mobile devices and empower them to work and collaborate at optimal levels wherever they are.

Elite Green Certified Partner

We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.

Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.

Partnering with Gamma contributes to our commitment of becoming a sustainable company.

Your Experience is Our Priority

Recognition and rewards

Customer Ratings

93%

Of customers rated our service as either good or excellent

Recognition and rewards

Customer Satisfaction

95%

Above the industry average CSAT Score

Recognition and rewards

Response Time

5 mins

You can rely on a quick answer to your support request

Customer Reviews

“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

Daniel Frear | Head of IT, Alfa Travel

Read Case Study

“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”

Resources & Communication Co-Ordinator

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“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”

Vanessa Worsley | Director of Finance, Urban Bliss

Urban Bliss

Interested in in a new on-premise phone system?

Whether you’re looking to get the ball rolling with an on-premise phone system from Elite or you’re in need of advice on what is the best option for you, our team is here to help!

Fill in our contact form and one of our specialists will be in touch!

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    Frequently Asked Questions

    What different deployment options are there?

    An On-Premise solution can either be deployed on physical hardware, as a virtual service or as a private cloud model. For businesses wanting extra resiliency, a hybrid model of Private Cloud and on-site infrastructure is available. Either way, you have full control over where and how your solution is deployed.

    How do I connect my phone lines to an Elite solution?

    Elite offer a number of different options to connect your platform to the outside world. We are also able to port your existing numbers onto an Elite-provided SIP service giving you a fully managed solution from a single provider.

    What support is available for Elite UC solutions?

    Elite provide a number of different support options
    depending on your businesses requirements.

    How do I transition from my existing system to an Elite solution?

    Elite offer a tried and tested delivery service to ensure a smooth transition to your new platform with minimal disruption. Each implementation is handled by a dedicated delivery team who manage the full process for you, including number ports, go-live testing, go-live support, and training for your staff.