Is Your Current Phone System Holding You Back?

Traditional PBX systems served businesses for decades, but today, they’re expensive, inflexible and hard to maintain:

  • Lack of immediate scalability
  • Incredibly expensive to run, maintain and repair
  • Consistent technical problems
  • Limited integration opportunities
  • Vulnerable to the PSTN switch-off

In comparison, Zoom Phone offers streamlined, intelligent and cloud-based communications solutions that eliminate common challenges. By replacing your existing phone system with Zoom Phone, you can benefit from smarter and more reliable communications – all without sacrificing your business phone number. Elite Group ensures your migration is seamless and free from dropouts and downtime.

What is Zoom Phone?

Zoom Phone is a cloud-based VOIP system that lets you make and receive phone calls from anywhere, using any device with an internet connection. Simply install the Zoom Phone app on your laptop, tablet or smartphone of choice and log in with your Zoom credentials – no more rewiring phones or costly engineer call-outs. Key features include:

  • Crystal-clear VoIP calling: Converts analogue signals into high-quality digital audio
  • Smart call routing and auto-attendants: Ensure callers reach the right person, faster
  • Voicemail management: Automatically extract key information from messages
  • Call analytics: Track call performance, user behaviour, and business trends
  • Cloud-based call recording: Capture and store calls securely

How Zoom Phone Integrates Into Your Business

Zoom Phone seamlessly integrates with your existing communications tools, for example, Microsoft Teams, helping your team transition smoothly without disruption.

  • Easy integrations: With Microsoft Teams, download directly from the Teams app store
  • Device flexibility: Use the Zoom app across desktop, tablet, or mobile
  • Number porting: Keep your existing numbers or assign new ones
  • Minimal change for users: Empower your employees to continue using tools they already know

What are the Benefits of Zoom Phone?

Zoom Phone is a powerful upgrade from legacy phone systems. Packed full of innovative features and benefits your team can use to streamline communications, boost productivity, work flexibility and stay secure:

  • No costly hardware or ongoing repair fees
  • Predictable monthly pricing for easier budgeting
  • Support for remote, hybrid, and BYOD workforces
  • Simple user onboarding as your business scales
  • Instant voice-to-video call upgrades
  • End-to-end encryption and MFA for enhanced security
  • Advanced features like AI Companion features for call summaries and task tracking

Choose Elite Group to Onboard Zoom Phone Today

As a certified Zoom Partner, we combine technical expertise with a customer-first approach to ensure your Zoom Phone deployment is smooth, fast and future-ready.

  • Zoom-accredited specialists
  • Industry-accredited partnerships
  • Dedicated account management
  • Fast and reliable support

Zoom Phone Frequently Asked Questions

How is a Zoom phone system different from our current phone system?

If you’re still using a traditional PBX system, Zoom Phone will feel like a breath of fresh air in your communications. Instead of relying on bulky, outdated boxes and hard wiring, Zoom Phone can be installed on the devices of your choosing and easily connect calls via a broadband or mobile data connection. Because of this, it opens your staff up to remote and hybrid working, with connectivity available almost anywhere. Instead of your business number being tied to a desk phone, you can take it with you wherever you go. Plus, should your comms needs change mid-call, you can even elevate the call to a video conference and add your favourite Zoom virtual backgrounds for a personal touch!

What is the Zoom phone pricing?

Because every business is different, there is no set pricing for Zoom Phone, as it depends on your specific requirements. If you’re curious how much you can expect to pay for Zoom Phone, we’d recommend getting in touch with Elite Group. Tell us more about your enterprise, your employees, and what exactly you expect from a cloud-based phone system. Then, we’ll be able to put together a package to meet your exact requirements. If you’re interested in any other Zoom products, such as Zoom Workplace or Zoom Contact Centre, we can discuss pricing plans for these products as well.

Is a Zoom business phone easy to install?

Absolutely. Because Zoom Phone operates via an app, all you need to do is subscribe to your Zoom phone license, download the Zoom app to your device of choice (including the desktop app if using a laptop), log into your dedicated Zoom business account with your Zoom account credentials, and start collaborating and calling! There’s no need to wire in expensive new hardware or call for engineers. Instead, you’ll be guided through the whole process by a cloud-phone expert who’ll make sure your entire team is connected effectively. Want to know more about how it all works? Send your questions to Elite Group and we’ll get back to you ASAP.

Is the Zoom mobile app easy to use?

It’s very easy to use. The beauty of installing the Zoom Phone app on your mobile is that if you’re already familiar with Zoom, or smartphone interfaces, you can dive straight into using Zoom Phone. The main interface is laid out as you’d expect most modern phones to be, with a dial pad, contact tab, voicemail list and call history logs, all accessible at the click of a button or a tap on your screen. Zoom Phone is designed to be a ‘pick-up-and-go’ communications app, making your life so much easier.

Speak to an Elite Group Agent Today

Are you ready to take your business communications and technology into the digital age? Please fill out your details and submit the enquiry form and one of our friendly, independent advisors will contact you at the earliest opportunity. Get ready, your journey starts here!

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