“The Elite team is very professional. If you go to them with an issue, the team looks around the problem, works out what the business needs and comes up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Innovative Call Management
Elite is proud to have close, long-term partnerships with multiple global carriers for voice communications and has built a vast network for international inbound telephone numbers that allow you to have a presence in a wide variety of international locations.
You’re able to answer calls from your native country and have the ability to seamlessly switch to any other destination through our online call management platform. Our service is ideal for global call centres or businesses that want to operate in multiple countries. All without the costs associated with setting up international offices.
International Toll Free Numbers
With Elite’s International Toll-Free Numbers (ITFN), you can increase the volume of incoming calls by letting overseas callers contact you for free, using numbers that look and behave just like any other local toll-free number.
Moreover, our experienced team will provide you with the best ITFN solution to meet your specific business needs.
International Local Numbers
Our international local numbers allow your business, regardless of its location, to have a local presence in a particular city across the world. Take calls from anywhere, both within and away from the country your business resides in.
We cover a wide range of locations around the globe to provide your business with a wide-reaching global presence. Increasing your presence is simple with an international local number, as you can connect as many non-geographic numbers as you need within one single business telephone number.
UIFN Numbers
A Universal International Freephone Number (UIFN) is a single number that can be used in up to 64 countries throughout Europe, the USA and Asia. The UIFN format begins with 00800 prefix which resembles a toll free number in most countries – a hallmark of respectable international organisations.
UIFNs give your business a local presence on a global scale and allow you to connect with customers anywhere in the world without needing to move or set up new offices.
Key Features
Build a global presence without the costs.
Case Study – Chantelle Lighting
Bespoke, decorative lighting manufacturer, Chantelle Lighting, were looking for a connectivity solution that enabled them to move their business-critical applications away from their on-premise server and transfer their communications to the cloud. Watch this short clip to see how a resilient, leased lines solution from Elite enabled Chantelle Lighting to achieve these objectives.
Business Benefits
Simplified Cost Management
Receive easy-to-read monthly bills via our intuitive and secure online billing portal.
Seamless Number Porting
If you have existing international numbers, porting from one provider to another is easy, meaning a smooth transfer to Elite.
Limitless Scalability
Add more international toll-free or local in-country numbers from the list of available countries, whenever needed and advertise in new markets as your business grows.
Easy Installation
Add more international toll-free or local in-country numbers from the list of available countries.
Become a Global Brand
Be recognised as a global brand with international toll free or in-country numbers that mask any indication of your business’s real location.
Elite Green Certified Partner
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
Gamma have been certified CarbonNeutral® for since 2006 and are dedicated to becoming a carbon net-zero business by 2041 and have pledged to become a carbon net-zero business by 2042 and have committed to a range of projects and initiatives to preserve the planet’s resources and reduce carbon emissions.
Partnering with Gamma contributes to our commitment of becoming a sustainable company.
Your Experience is Our Priority
Customer Ratings
93%
Of customers rated our service as either good or excellent
Customer Satisfaction
95%
Above the industry average CSAT Score
Response Time
5 mins
You can rely on a quick answer to your support request
Customer Reviews
“When we looked at our existing suppliers, side-by-side, Elite Group stood out as the provider who looked after our needs the best. Elite Group were always available to speak with when we contacted them, ready to offer advice, and we had access to a dedicated account manager who ensured our needs were always being met. It made sense that we would look to shift all communications to them.”
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Looking for an international phone number?
Whether you’re looking to get the ball rolling with an international phone number from Elite or you’re in need of advice on what is the best option for you, our team is here to help!
Fill in our contact form and one of our specialists will be in touch!
International Frequently Asked Questions
Can I terminate my international numbers to different destinations?
Yes. With our online portal you can amend routing plans in real-time, as and when required.
Who pays the call cost for ITFNs?
Your business pays for the calls, but as they are free to the customer, they are a proven method of attracting enquiries that can be converted into sales.
Can ITFNs be dialled from any international country?
No. ITFNs can only be dialled from the country of origin. For example, a German toll-free number can only be dialled from within Germany.
Are there any regulations I need to be aware of?
Regulations vary by country and the type of number range, but our dedicated specialists will guide you towards the best option for your business.
How long does number porting take?
Porting timescales vary by country. Our dedicated specialist porting team will guide you through the documentation that is needed to ensure a smooth and rapid porting process.
